Frequently Asked
Questions

Browse our collection, select your preferred product and size, add it to your cart, and proceed to checkout. Enter your delivery details and follow the available payment instructions to complete your purchase.

Please refer to the size guide and product-specific measurements wherever available. We recommend checking the measurements carefully before placing your order. If you need help choosing a size, contact our support team before purchasing.

The payment methods available for your order will be displayed during checkout. Please select from the options shown on our website and confirm your order only after reviewing the final amount payable.

After successfully placing your order, check your registered email inbox for an order confirmation. If you cannot find it, check your spam or promotions folder and contact us if you need help verifying your order.

If tracking information is provided for your shipment, use the tracking link or details shared with your order updates. If you have not received tracking information, please contact our team with your order number.

Delivery timelines can vary depending on your location, product availability and courier service. Please refer to the delivery information provided at checkout or in your order updates for the latest estimated timeline.

Return and exchange eligibility depends on the conditions mentioned in our official policy. Please review our Refund & Return Policy before placing an order to understand the applicable requirements and process.

Please contact our support team as soon as possible with your order number, a description of the issue and clear photographs of the item and packaging, if available. Our team can guide you through the next steps according to the applicable policy.

Order changes or cancellation requests may depend on the processing and dispatch status of your order. Contact us as quickly as possible with your order number. We will confirm the options available for your order.

Product availability is shown on the relevant product page. If your preferred item or size is unavailable, please check back later or contact us to enquire whether restocking information is available.

Always follow the care instructions on the garment label and the product page. Different fabrics may require different washing, drying and storage methods. Proper care helps preserve the finish, shape and quality of your pieces.

Available delivery locations depend on our current shipping coverage and courier serviceability. Enter your delivery PIN code during checkout, where available, to check whether your location can be serviced.

Your information may be used to process orders, coordinate delivery, provide customer support and operate our website in accordance with our privacy practices. For more details, please read our Privacy Policy.

You can reach out through the contact options provided on our website. Please include your order number, where applicable, and a clear description of your query so our team can assist you.